Grafia
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Grafia is located in Plzen in the Czech Republic, and whose main interest is towards business communication. The collaborative ethos of the company developed from its inception in 1993, and its work internationally has always been significant. It provides a variety of business services to its clients, but its greatest development is in the outsourcing of employee education services and development. Its expertise has been involved in the behaviour standards of employees, individual training courses and in improving communication skills. It has provided support and solutions to companies having difficulties with the inter-cultural problems of their employees. This proved to be very urgent after the Czech Republic invited foreign investors to locate their branch offices in the country. Grafia developed a programme to assist foreign managers solve their communication problems with local employees, and so increase productivity. The company’s training within this programme are developed with, and tailored to, the individual needs of clients. The company has undertaken research with wholesale suppliers in the food and drink sector, has a long-term association with catering organisations, and have worked with hotels and restaurants. Recently, socio-economic work has been undertaken into the levels of satisfaction of employees within businesses. Grafia’s role will be to carry out market research with potential migrant workers in the target sectors in the Czech Republic as part of the valorisation process and then to assist in the content production in terms of the Czech language and culture. It will then pilot the methodology and e-learning resources with potential migrants. It will also assist in further valorisation activities in terms of dissemination and exploitation.